💻 ICT Directorate

ICT Support Portal

Report technical issues or give feedback on a resolved issue.

🔴

Very Urgent

30 min

🟡

Urgent

2 hrs

🟢

Not Urgent

1 day

Your Name

Your Phone Number

* Was Your Problem Fixed?

✅ YES — Problem completely fixed ⚠️ PARTIALLY — Still some issues remain ❌ NO — Problem not fixed

* Service Speed

✅ Done on time ⏰ Delayed — took too long ❌ Not done yet — still waiting

* Rate the Service

1 = Very Poor → 5 = Excellent

Comments

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Feedback received!

Thank you. Your feedback helps us improve ICT services.

Emergency Contacts

ICT Manager

+251-911-566-220

Help Desk

+251-969-903-990

Network Team

+251-923-343-542

Emergency Line

+251-921-330-833