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Patient Experience
WCSH Portal
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Quality Directorate
Patient / Visitor Experience
Staff may submit on behalf of a patient. Feedback goes to the Quality Directorate.
Submitted by
Patient themselves
Family / attendant
Staff on behalf
*
Service Area Visited
Select...
Emergency Department
OPD Clinic
Inpatient Ward
Laboratory
Pharmacy
Radiology
Operating Theater
Maternity / Delivery
Registration / Cashier
Other
Date of Visit
*
Overall Rating
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1 = Very Dissatisfied → 5 = Excellent
Rate the following areas
Staff attitude & respect
1
Poor
2
3
Fair
4
5
Excellent
Waiting time
1
Very long
2
3
Acceptable
4
5
Very fast
Cleanliness / environment
1
Poor
2
3
Fair
4
5
Excellent
Information & communication
1
Poor
2
3
Fair
4
5
Excellent
Would you recommend WCSH to others?
✅ Yes — I would recommend WCSH
❌ No — I would not recommend
🤔 Not sure
Comments or Suggestions
Submit Feedback
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Reference
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